What is your shipping policy?Updated 2 months ago
Domestic Shipping (USA)
Orders are shipped Monday through Saturday.
Free Standard Shipping: 3–5 business days
Expedited Shipping: 1–3 business days
Processing Time: 1–3 business days
We ship to P.O. Boxes via USPS only. Other carriers are not available for these addresses.
International Shipping
We do not ship internationally.
Incorrect or Incomplete Address
Customers are responsible for entering the correct shipping address. We are not liable for lost, delayed, or returned packages due to incorrect address information.
If an order is returned to us due to an incorrect or undeliverable address:
– The customer may request reshipment at their expense, or
– We can issue store credit for the value of the items, excluding all shipping fees.
Change of Delivery Address or Order Cancellation
If you need to cancel or change your order (including delivery address), you must contact us within 20 minutes of placing the order. After this window, changes are no longer guaranteed as processing may have begun.
Items Out of Stock
If any item in your order is out of stock, we will cancel and refund the missing item(s). The rest of the order will be shipped as scheduled.
Parcels Damaged in Transit
If your package arrives visibly damaged, please contact us immediately with photos of the outer packaging and item(s) so we can assist with resolution.
Customer Service
For all inquiries, contact us at: [email protected]