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What is your cancellation policy?
Orders can be canceled within 20 minutes. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be able to cancel yo
How do I cancel my order?
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only
How do I track my order?
Once your order has been processed, you will receive a shipping confirmation email with your order details. This email will include a tracking number and a link to a tracking page. Tracking information may not be immediately available after your orde
What if my package gets lost or arrives damaged?
At Taste Of Tea, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant de
What is your shipping policy?
Domestic Shipping (USA). Orders are shipped Monday through Saturday. Free Standard Shipping: 3–5 business days. Expedited Shipping: 1–3 business days. Processing Time: 1–3 business days. We ship to P.O. Boxes via USPS only. Other carriers are not ava
Do you ship worldwide?
We do not ship internationally at this moment.
What’s your return policy?
Tea Products. For safety and freshness reasons, tea purchases are not eligible for return or refund. Incorrect or Damaged Orders. If your order arrives damaged, incomplete, or incorrect, please contact us within 5 days of delivery. Send:. Clear photo
Do you offer refunds or exchanges?
Tea Products. For safety and freshness reasons, tea purchases are not eligible for return or refund. Incorrect or Damaged Orders. If your order arrives damaged, incomplete, or incorrect, please contact us within 5 days of delivery. Send:. Clear photo
What do I do if my item(s) arrives damaged?
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du